Please read these terms carefully before using unPACKED. By registering an account, you agree to be bound by them. If you disagree with any part, please do not use the service.
Who we are
unPACKED is a service that helps users understand the ethical background of grocery purchases by scanning receipts and cross-referencing products against publicly available information about parent companies and supply chains.
The service is operated by Andrew Donaldson trading as unPACKED, based in the United Kingdom.
Using the service
You must be at least 16 years old to create an account. By registering, you confirm that the information you provide is accurate.
You agree not to:
- Use the service for any unlawful purpose
- Attempt to access, tamper with, or disrupt any part of the service or its infrastructure
- Upload content that is harmful, offensive, or infringes third-party rights
- Reverse-engineer or attempt to extract the underlying database or algorithms
We reserve the right to suspend or terminate accounts that violate these terms without notice.
Your data
We store the receipts you scan and the scan results associated with your account. This data is used solely to provide the service to you — it is not sold to third parties or used for advertising.
You can delete your account and all associated data at any time from the account settings page. For full details on how we handle your data, please read our Privacy Policy.
Our information
The ethical flags and company information displayed in unPACKED are sourced from publicly available databases and are provided for educational purposes only. We take care to keep this information accurate, but we do not guarantee its completeness or timeliness.
Nothing in unPACKED constitutes legal, financial, or political advice. We make no recommendation about whether to buy or boycott any product — that decision is entirely yours.
Availability
We aim to keep unPACKED available at all times but cannot guarantee uninterrupted access. We may suspend the service temporarily for maintenance, updates, or reasons outside our control.
We reserve the right to modify, suspend, or discontinue the service at any time. Where possible, we will provide reasonable notice of significant changes.
Intellectual property
The unPACKED name, logo, design, and software are our intellectual property. You may not copy, reproduce, or redistribute any part of the service without prior written permission.
Limitation of liability
To the fullest extent permitted by law, unPACKED is provided "as is" without warranty of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. We'll update the date at the top of this page and, for material changes, notify you by email. Continued use of the service after changes constitutes acceptance of the new terms.